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How do I diagnose an issue with my entire Quick-Sense charging hub?

  1. If your charging cart or station has a power switch, ensure the switch is in the OFF position.
  2. Inspect the Quick-Sense charging hub to ensure its power cable is plugged into the charging cart or station's primary power source.
  3. Plug the charging cart or station's primary power cable into a standard 15A outlet. If your charging cart or station has a power switch, ensure the switch is in the ON position.
  4. The charging indicator lights will glow white to show they are receiving power. If any devices are plugged in, their respective charging indicator lights will adjust according to the battery levels of the connected devices.
  5. If the charging indicator lights still do not illuminate, there is likely an issue with the charging hub. Please contact us for assistance.